I want to take actions against William Hill ?Īnd here's a transcript of he chat conversation that led to the reactivation of my account as well a copy of the email stating I could have the bets voided: I can't believe this ! Will you be so kind to advice how the UK players are protected. Please feel free to contact us again if you need any help, as we are here to assist you in every possible way we can. This is still in line with the decision made to suspend the account.

We would like to in form you that in regard to your recent query, that the current balance on the account would remain in your account until further notice. When I asked about my deposit and winnings they replied: Should you have further questions or concerns, please do not hesitate to contact us via e-mail at or via our Live Chat facility. We understand the frustration this may cause but this is a Management decision.

As per Management decision after a thorough review of your account, it cannot be reactivated anymore. In relation to your query, we regret to inform you that your account will remain suspended. Thank you for taking the time to write us. They have closed my account with more than 2900 euro inside and not giving me back even my deposit !Īfter 20 days of communication with William Hill support in which I have not received normal explanation why they are closing my account yesterday I received finally this answer: Those guys are also from UK and are protected much better, so if they had a case, they generally get their money.Hello, I am from the UK.

William hill account suspended